Brick Returns & Exchanges
We offer a 30-day return policy for all electronics, provided the items are in their original packaging with all accessories included. If your device is defective or you have changed your mind, we are here to ensure a smooth resolution.
Initiate Your Request
Log into your Brick account and select the order you wish to return to generate a Return Merchandise Authorization (RMA) number.
Pack Your Device
Securely pack the item in its original box, ensuring all cables, manuals, and components are included to avoid restocking fees.
Ship It Back
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized courier location.
Quality Inspection & Refund
Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing